PRIVACY POLICY

Effective Date: 01/22/2025

Kohay Agency (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or use our services.

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1. Information We Collect

We may collect the following types of information:

• Name

• Email address

• Phone number

• Business information

• Payment information (processed securely via Stripe; we do not store credit card details)

We may also collect limited technical data such as IP address, browser type, and usage data through analytics tools.

 

2. How We Use Your Information

We use the information we collect to:

• Provide and manage marketing services

• Schedule consultations and audits

• Process payments and subscriptions

• Communicate regarding services, updates, or inquiries

• Improve our website and service performance

We do not sell or rent your personal information to third parties.

 

3. Third-Party Services

We use trusted third-party platforms to operate our business, including:

• Stripe (payment processing)

• Google (analytics, booking, email tools)

• Meta platforms (advertising services)

These third parties may collect and process data according to their own privacy policies. We encourage you to review their policies for more information.

 

4. Data Security

We implement reasonable administrative, technical, and organizational safeguards to protect your personal information. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

 

5. Data Retention

We retain personal information only as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements.

 

6. Your Rights

Depending on your location, you may have the right to:

• Request access to your personal information

• Request correction or deletion of your information

• Withdraw consent where applicable

 

To exercise these rights, please contact us at:

yeva@kohayagency.com